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Frequently Asked Questions

We have listed below some of the most frequently asked questions by our customers, in connection with website design along with answers appertaining to web design and associated web issues. If your have a question that is not answered here or you would simply prefer to talk to us about any aspect of your project, please feel free to contact us where we would be delighted to discuss any questions or queries you may have.

Please click on the question to take you to the Answer

1. How long will it take for my web site to be designed?
2. Will we need to have a meeting in connection with the website design?
3. Once my website design is completed -what aftersales service do you offer?
4. Do I have to keep my website with you forever, or can I move it to another supplier to host it if I wish?
5. In what format should I supply words and photographs about my business for my new website?
6. Will my website design be "Search Engine" friendly?
7. I run a small/medium size business and want an online presence to promote my business in a professional manner to new customers and to provide a more professional image to existing customers. What do I need to achieve this?
8. If I choose a CMS System or Content Management System - can I be sure that my WebPages are "Search Engine Friendly"?
9. I hear that there are hidden costs associated with web design services. Is this true?
10. Do I need a database on my website?
11. How do I update my website?
12. Am I tied into ProntoWeb for any site maintenance or updates I wish to do once my website is designed?
13. Will everyone see my web site the same?
14. Can you provide all our web design and hosting services?
15. Do you guarantee that my site will always be available?
16. Do you use Flash animation in your website design?
17. Can I get e-mail with my website?
18. Can I see how many visitors I've had to my website?
19. Do I need to install any software?
20. Can I have an e-commerce system for my website?
21. When can I update my website content?
22. Is there any training provided with the Content Management System - CMS?
23. How can I accept credit cards on my website?
24. How many pages can I have on my web site?
25. I already have a website and I need it updating, can you help me?
26. Do you redesign existing websites?
27. Do you display any banners or pop-up ads on my website?
28. What if I do not like the design?
29. If I use your web hosting & email facilities can you provide Spam filtering services?
30. Will I find my website on the search engines?
31. Once my website design is completed can you provide web hosting?
32. Now you have completed the website design - can I arrange that all my email goes through you and can you also provide Spam Filtering for my emails?
33. Why should I choose ProntoWeb for my web development company?
34. Can I have a professional email address?
35. Why choose ProntoWeb for our UK website design company? What qualities do the websites designed by ProntoWeb have?
36. Can I register a domain name through ProntoWeb?
37. Who owns the website once the website design is completed?

 

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